Although it’s a fact that relocation industry is reputable because most of the moving companies are legitimate, the scammers still exist that always tend to spoil that name of this industry through several fraudulent activities. Furthermore, the number of complaints against movers has risen in the current year according to Federal Motor Carrier Safety Administration (FMCSA).
So, if you are about to hire a moving company for your home relocation, the responsibility of checking legitimacy of the company would be on none other than you. Nevertheless, it’s not as difficult as you may think. There are a number of easier ways you can check the credibility of a moving company. Some of them are mentioned as under.
Check license and insurance documents
The license and insurance related documents should be among the very first things to ask from a mover. If you are shown complete sets of documents, you can proceed with further dealings with the company.
Here, it is worth mentioning that interstate movers are regulated by the federal government, and hence they can be checked in the US DOT system. However, the local movers are bound to work under the regulations set by concerned state. Hence, if you want to hire a local moving company, you will need to read the rules and regulations implemented by the state where that local moving company works.
To get information about regulations regarding interstate movers, you can contact FMCSA by phone or web.
Check for the complaints
Bad services give rise to the complaints. Hence, if you are able to check the track record of a company and there are number of complaints you can find against that company, you should be wary about it.
To check complaints about both intrastate and interstate movers, you can check Better Business Bureau. BBB is a non-profit organization that works only to develop recommendations about different businesses. If a mover is recommended by BBB, it means that mover works right according to the standards set by BBB.
Check the reviews
The reviews about a company can tell about the quality of service that company retains. While you are able to confirm about legitimacy about a company by ensuring that company works right according to set regulations, you will also need to make sure that the deal you are doing to make with the company is actually beneficial for you. At this point, you will need to check the reviews about that company. Suppose two companies work in the same way with respect to professionalism, price and other factors. If one of these two companies provides cheap moving boxes while the second one doesn’t, you will definitely be able to find this difference through reviews.
To check the reviews about a company, you can look into the websites that are dedicated to provide reviews. Another way is to seek recommendations from your friends and relatives.